{"id":184067,"date":"2024-11-28T07:47:12","date_gmt":"2024-11-28T07:47:12","guid":{"rendered":"https:\/\/news.talkwithrattan.com\/index.php\/2024\/11\/28\/uber-questioned-by-us-regulator-over-subscription-plan\/"},"modified":"2024-11-28T07:47:13","modified_gmt":"2024-11-28T07:47:13","slug":"uber-questioned-by-us-regulator-over-subscription-plan","status":"publish","type":"post","link":"https:\/\/news.talkwithrattan.com\/index.php\/2024\/11\/28\/uber-questioned-by-us-regulator-over-subscription-plan\/","title":{"rendered":"Uber questioned by US regulator over subscription plan"},"content":{"rendered":"
\"Uber<\/div>


\n<\/p>\n

\n

Uber has been questioned by the US Federal Trade Commission (FTC) about its subscription plan, the company said in a statement.<\/p>\n

It follows a Bloomberg report saying the US consumer watchdog was investigating the ride-hailing giant over the enrolment and cancellation procedures of the service.<\/p>\n

Uber One, which has more than 25 million subscribers around the world, offers fee-paying members discounts on rides and deliveries.<\/p>\n

The FTC did not immediately respond to a request for comment from BBC News.<\/p>\n<\/div>\n

\n

\u201cWe will continue to answer any questions the FTC may have about our cancellation policies,\u201d said an Uber spokesperson.<\/p>\n

\u201cThe Uber One cancellation process follows both the letter and the spirit of the law: Uber One members can easily cancel their membership in the app – in fact, the majority of those cancellations take 20 seconds or less.\u201d<\/p>\n

According to Bloomberg, the FTC reached out to Uber with a proposal for settling the investigation. Uber has since written back with a counter offer, the report says.<\/p>\n

Other tech companies, including Adobe and Apple, have faced lawsuits from the FTC over cancellation policies the regulator deemed convoluted or overly complicated. <\/p>\n

Those claims have been disputed by the companies.<\/p>\n

Last month, the FTC finalised a ‘click to cancel’ rule, which aims to make it easier for people to end subscriptions.<\/p>\n

The new rule, which has been challenged by different business groups, would force companies to make subscription sign-ups and cancellations equally straightforward.<\/p>\n

A law introduced in the UK in May also takes aim at so-called subscriptions traps.<\/p>\n

The Digital Markets, Competition and Consumers Act 2024 requires businesses to provide clear information to consumers before they enter a subscription agreement.<\/p>\n

It forces sellers to remind customers that a free or low-cost trial is coming to an end.<\/p>\n

It also requires companies to ensure customers can easily end a contract.<\/p>\n<\/div>\n


\n
Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Uber has been questioned by the US Federal Trade Commission (FTC) about its subscription plan, the company said in a statement. It follows a Bloomberg report saying the US consumer watchdog was investigating the ride-hailing giant over the enrolment and cancellation procedures of the service. Uber One, which has more than 25 million subscribers around […]<\/p>\n","protected":false},"author":2,"featured_media":184068,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","fifu_image_url":"https:\/\/ichef.bbci.co.uk\/news\/1024\/branded_news\/e530\/live\/93181da0-ad43-11ef-87a9-132e8441ea9c.jpg","fifu_image_alt":"","footnotes":""},"categories":[604],"tags":[736,17554,6564,9000,5195],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts\/184067"}],"collection":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/comments?post=184067"}],"version-history":[{"count":1,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts\/184067\/revisions"}],"predecessor-version":[{"id":184069,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts\/184067\/revisions\/184069"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/media\/184068"}],"wp:attachment":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/media?parent=184067"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/categories?post=184067"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/tags?post=184067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}