{"id":222550,"date":"2025-01-23T21:21:49","date_gmt":"2025-01-23T21:21:49","guid":{"rendered":"https:\/\/news.talkwithrattan.com\/index.php\/2025\/01\/23\/mobile-network-three-really-sorry-after-thousands-say-voice-calls-are-down\/"},"modified":"2025-01-23T21:21:49","modified_gmt":"2025-01-23T21:21:49","slug":"mobile-network-three-really-sorry-after-thousands-say-voice-calls-are-down","status":"publish","type":"post","link":"https:\/\/news.talkwithrattan.com\/index.php\/2025\/01\/23\/mobile-network-three-really-sorry-after-thousands-say-voice-calls-are-down\/","title":{"rendered":"Mobile network Three &#8216;really sorry&#8217; after thousands say voice calls are down"},"content":{"rendered":"<div style=\"text-align:center\"><img decoding=\"async\" src=\"https:\/\/i2.wp.com\/e3.365dm.com\/25\/01\/1920x1080\/skynews-three-phone-three-network_6808738.jpg?20250123203458&amp;ssl=1\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Mobile network Three &#8216;really sorry&#8217; after thousands say voice calls are down\" title=\"Mobile network Three &#8216;really sorry&#8217; after thousands say voice calls are down\" \/><\/div>\n<div data-component-name=\"ui-article-body\" data-highlight-intro=\"true\">\n<p>Mobile network Three has apologised after customers across the country reported problems making and receiving voice calls.<\/p>\n<p>More than 10,000 people have logged problems on outage site Downdetector, with the first issues reported around 1pm.<\/p>\n<p>The network said a &#8220;small percentage&#8221; of customers were affected and that it was working hard to fix it.<\/p>\n<div class=\"sdc-article-widget sdc-article-tweet\" data-component-name=\"sdc-article-tweet\" data-consent=\"pending\" data-vendor-name=\"twitter\">\n<section aria-label=\"Consent required\" class=\"ui-consent-roadblock\" data-component-name=\"ui-consent-roadblock\" data-aspect-ratio=\"\" style=\"--width: 7; --height:4;\">\n<div class=\"ui-consent-roadblock-body\">\n        <span class=\"ui-consent-roadblock-body__title\">X<\/span><br \/>\n            <span class=\"ui-consent-roadblock-body__description\" data-show-on-fallback=\"false\"><br \/>\n                This content is provided by <span class=\"ui-consent-roadblock-body__vendor-title\">X<\/span>, which may be using cookies and other technologies.<br \/>\n                To show you this content, we need your permission to use cookies.<br \/>\n                You can use the buttons below to amend your preferences to enable <span class=\"ui-consent-roadblock-body__vendor-title\">X<\/span> cookies or to allow those cookies just once.<br \/>\n                You can change your settings at any time via the <a href=\"#privacy-options\">Privacy Options<\/a>.<br \/>\n            <\/span><br \/>\n            <span class=\"ui-consent-roadblock-body__description\" data-show-on-fallback=\"true\"><br \/>\n                Unfortunately we have been unable to verify if you have consented to <span class=\"ui-consent-roadblock-body__vendor-title\">X<\/span> cookies.<br \/>\n                To view this content you can use the button below to allow <span class=\"ui-consent-roadblock-body__vendor-title\">X<\/span> cookies for this session only.<br \/>\n            <\/span><\/p>\n<div class=\"ui-consent-roadblock-body__link-group\">\n                <a href=\"#\" class=\"ui-consent-roadblock-body__link ui-consent-roadblock-permanently\" data-single-click-vendor-name=\"twitter\" data-show-on-fallback=\"false\">Enable Cookies<\/a><br \/>\n                <a href=\"#\" class=\"ui-consent-roadblock-body__link ui-consent-roadblock-once\" data-single-click-vendor-name=\"twitter\">Allow Cookies Once<\/a>\n            <\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<p>People on X reported problems in places such as Yorkshire, Derbyshire, North Lanarkshire and London.<\/p>\n<p>&#8220;Six hours in and I still can&#8217;t make or receive a call!&#8221; said user @nameisrichard.<\/p>\n<p>&#8220;I&#8217;m trying to organise my mother&#8217;s funeral and I can&#8217;t make, or receive, a single call. It&#8217;s appalling,&#8221; said @flynn1965.<\/p>\n<p>@bertis100 posted: &#8220;We have no coverage since 1pm in Motherwell Scotland.&#8221;<\/p>\n<p>The network first apologised this afternoon but said data and 999 calls were working as normal.<\/p>\n<p>Three repeated the message at 7.30pm and said it was &#8220;really sorry&#8221; for the inconvenience.<\/p>\n<p>However, its latest message only mentioned data services were unaffected, suggesting emergency calls might be impacted after all.<\/p>\n<p>The firm&#8217;s coverage checker is currently unavailable on its website.<\/p>\n<p><strong>Read more from Sky News:<\/strong><br \/><a href=\"https:\/\/news.sky.com\/story\/meta-denies-forcing-people-to-follow-donald-trump-and-jd-vance-on-social-media-apps-13295000\"><strong>Meta denies &#8216;forcing&#8217; people to follow Trump<\/strong><\/a><br \/><strong><a href=\"https:\/\/news.sky.com\/story\/digital-driving-licences-to-be-introduced-this-year-13293541\" target=\"_blank\" rel=\"noopener\">Digital driving licences to be introduced this year<\/a><\/strong><\/p>\n<p>More than 5,000 people were still self-reporting problems on the Downdetector site just before 8pm.<\/p>\n<p>It was announced last month that <strong><a href=\"https:\/\/news.sky.com\/story\/uk-biggest-phone-network-created-as-three-vodafone-merger-gets-conditional-approval-13267238\" target=\"_blank\" rel=\"noopener\">Three&#8217;s merger with Vodafone had been approved<\/a><\/strong>, with the companies promising an improved service and an \u00a311bn investment programme.<\/p>\n<p>The merger is expected to formally complete during the first half of 2025.<\/p>\n<\/p><\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/news.sky.com\/story\/mobile-network-three-really-sorry-after-thousands-say-voice-calls-are-down-13295152\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mobile network Three has apologised after customers across the country reported problems making and receiving voice calls. More than 10,000 people have logged problems on outage site Downdetector, with the first issues reported around 1pm. The network said a &#8220;small percentage&#8221; of customers were affected and that it was working hard to fix it. X [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":222551,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","fifu_image_url":"https:\/\/e3.365dm.com\/25\/01\/1920x1080\/skynews-three-phone-three-network_6808738.jpg?20250123203458","fifu_image_alt":"","footnotes":""},"categories":[607],"tags":[1187,3159,2537,57,11776],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts\/222550"}],"collection":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/comments?post=222550"}],"version-history":[{"count":1,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts\/222550\/revisions"}],"predecessor-version":[{"id":222552,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/posts\/222550\/revisions\/222552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/media\/222551"}],"wp:attachment":[{"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/media?parent=222550"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/categories?post=222550"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.talkwithrattan.com\/index.php\/wp-json\/wp\/v2\/tags?post=222550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}